Capillum Hair Towels Three Year Limited Warranty

 

What Does This Warranty Cover?

This warranty covers any defects or malfunctions from normal wear and tear done to your Capillum hair wrap/towel. 

 

How Long Does The Coverage Last?

This warranty last for a period of three years from date of purchase. Warranty requests must be from original purchaser with record of purchase. 

 

What Will Capillum Do? 

Capillum will replace hair towel with the original purchased color or color choice of customer if original color is sold out.  We will not give a monetized refund. 

 

What Does This Warranty Not Cover? 

Capillum will not warranty mold (that means you didn’t wash or correctly dry your Capillum Hair Wrap per our laundry instructions, sorry love). We will not warranty anything outside normal wear and tear...like you accidentally cut your wrap with scissors…

 

How To Get A Warranty Replacement?

In order to be eligible for a replacement under this warranty you MUST contact us via email (contactus@shopcapillum.com) with pictures and a small description of the issue for approval.  We will then provide instructions for you to return the damaged hair wrap after approval.